Cookie Policy

This Cookie Policy explains how Convoy Travel uses cookies and similar technologies on convoytravel.co.uk. It should be read together with our Privacy Policy, which explains how we handle your personal data more generally.

Who we are

Convoy Travel is a private minibus hire company based in East Ayrshire, Scotland. When we refer to “we”, “us” or “our” in this Policy, we mean Convoy Travel.

What cookies are

Cookies are small text files that are placed on your computer, tablet or phone when you visit a website. They help the site recognise your device and remember information about your visit, such as your preferences or items you have put in a booking form.

Cookies can be set by the website you are visiting (known as “first-party” cookies) or by other organisations (known as “third-party” cookies), for example for website analytics or advertising.

Why we use cookies

We use cookies so that our website works properly and to help us understand how people use it. This allows us to improve our services and make it easier for you to find the information you need about our minibus hire.

Make the website function and keep it secure
Remember your choices and improve your experience
Understand how visitors use our website so we can improve it

Types of cookies we use

1. Essential (strictly necessary) cookies

These cookies are needed for the website to work and cannot be switched off using our settings. They are usually only set in response to actions you take, such as filling in forms, navigating between pages, or adjusting your privacy settings.

Without these cookies, parts of the site may not function correctly. For example, we use essential cookies to:

Allow you to move around the site and use key features
Remember your cookie preferences
Help keep the site secure

2. Analytics and performance cookies

Analytics cookies help us understand how visitors use our website, for example which pages are visited most often and if people encounter any errors. They provide us with aggregated information that we use to improve the structure, content and performance of the site.

Where we use analytics tools (for example, Google Analytics or similar services), these providers may set their own cookies. These cookies are designed not to identify you directly, but they may collect information such as your device type, browser, general area where you are located, how you found our site, and how you interact with our pages. If we use Google Analytics, we will configure it to respect your privacy as far as possible (for example, by minimising or anonymising IP addresses where the tool allows).

We only use analytics cookies with your consent, in line with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR). You can withdraw your consent at any time by changing your cookie settings, as explained below.

3. Functional cookies

Functional cookies allow our website to remember choices you make (such as your region or preferences) and provide enhanced, more personalised features. They may also be used to provide certain optional features or to remember that you have seen a message so it is not shown again.

We use functional cookies to improve your experience of using our website, but they are not strictly necessary for the site to work. Where functional cookies are not essential, we will only use them with your consent.

Cookies we use on convoytravel.co.uk

The specific cookies we use, their purpose, and how long they last may change from time to time as we improve our website and services. We currently use three main types of cookies: essential cookies, analytics and performance cookies, and functional cookies. We aim to keep this Policy up to date to reflect any changes.

Where required, you will see a cookie banner or pop-up the first time you visit our site. This will explain the types of cookies we use and give you a clear choice to accept or reject non-essential cookies (such as analytics or functional cookies that are not strictly necessary). By continuing to use our website after seeing this banner and without changing your cookie settings, you are agreeing that we can place cookies on your device as described in this Policy. You can change your cookie preferences at any time using your browser settings or, where available, our on-site cookie tools.

How long cookies stay on your device

Some cookies are deleted when you close your browser (these are called “session cookies”). Others stay on your device for longer or until you delete them (these are called “persistent cookies”). The length of time a cookie remains on your device depends on its purpose and your browser settings.

Third-party cookies

Some features on our website are provided by third parties, and these providers may set cookies on your device when you use those features or when you visit pages where they appear. For example, if we embed a map to show our location using Google Maps, Google may set cookies to operate the map and understand how it is used. Similarly, analytics providers (such as Google Analytics, if enabled) and social media platforms may use cookies to provide their services.

These third-party cookies are controlled by the relevant third party, not by us. They may collect information such as your IP address, device and browser details, and how you interact with the embedded content. We recommend that you read the privacy and cookie policies of these third parties (for example, Google’s Privacy & Terms) for more information about how they use cookies and how you can manage them.

Managing and disabling cookies

You can control and manage cookies in several ways. Please be aware that removing or blocking cookies can affect how our website functions and some features may not work as intended.

Using our cookie tools

Where available, you can manage your cookie preferences at any time by using the cookie banner or cookie settings link on our website. This lets you turn non-essential cookies (such as analytics and certain functional cookies) on or off.

Using your browser settings

Most web browsers also let you control cookies through their settings, including blocking or deleting them. How you do this varies from browser to browser. The following links provide more information for common browsers:

Google Chrome: Settings > Privacy and security > Cookies and other site data
Mozilla Firefox: Options/Settings > Privacy & Security > Cookies and Site Data
Microsoft Edge: Settings > Cookies and site permissions > Manage and delete cookies and site data
Safari (macOS): Preferences > Privacy > Cookies and website data
Safari (iOS): Settings app > Safari > Privacy & Security

You can also visit http://www.allaboutcookies.org for more general information about cookies and how to manage them.

Cookies and your data protection rights

Under UK data protection law, you have rights in relation to any personal data that is collected about you through cookies and similar technologies. Depending on the circumstances, these may include the right to access your data, correct it, delete it, or object to certain types of processing.

For more details about your rights and how to exercise them, please see our Privacy Policy or contact us using the details below.

Updates to this Cookie Policy

We may update this Cookie Policy from time to time, for example if we start using new cookies or change the way we use them. When we do, we will update the “last updated” date at the bottom of this page.

We encourage you to review this Policy regularly so that you stay informed about how we use cookies.

How to contact us about cookies

If you have any questions about how we use cookies on convoytravel.co.uk, or if you would like to exercise your data protection rights in relation to cookies, please contact us through our contact page at convoytravel.co.uk/contact/ or by emailing convoy2516@gmail.com.

Last updated: September 2026